Support
Help when you need it
Start with the docs, email us about your account, or book a demo if you're evaluating. We don't publish phone numbers — email keeps a clear record for everyone.
Documentation
Guides, concepts, and how-tos for blueprints, authoring, orchestration, and Pulse.
Email support
Product questions, billing help, and account issues — we respond on business days.
Talk to sales
Evaluating Orcastrator or need a tailored walkthrough? Book a demo or send an inquiry.
Changelog
See what shipped recently and what is coming next on the product timeline.
Security & privacy
For vulnerability reports, email security@orcastrator.qa. For privacy or data-rights requests, use privacy@orcastrator.qa. Never include production secrets in the first message.
Common questions
- How do I report a bug?
- Email us with the project name, what you expected, what happened, and any run IDs or screenshots. We triage on business days and follow up by email.
- Where do I manage billing or plan changes?
- Organisation admins can manage plans in-app under billing. For invoices, upgrades, or Enterprise, email sales@orcastrator.qa and we will route you to the right person.
- Do you offer phone support?
- We keep support on documented channels — docs, email, and scheduled demos — so conversations stay searchable and secure. No public phone lines.
- How do I check platform status?
- Use the status page for incidents and maintenance. Subscribe there if you want notifications when something changes.